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If you change your email address Please notify
Our Office opening hours
Monday- Friday 9am-5pm
Saturday 10am-5pm
Telephone 0344 879 9100 Option 1
How do I save and borrow points and what rules apply?
(The term use year is relevant to when you receive your Macdonald Points each year. Your points start on 1st January and run through to the 31st December each year)
Saving Points – To enable members to plan for special holidays, members may save their points in the current ‘use year’ to be used in the following ‘use year’. Please remember that your points have a 12-month expiration date. However, your points can have a duration of 24 months by saving that use year. Saving rules may differ during resort lockdown/closure periods.
To save 100% of your points you must call member services before 31st March
To save 50% of your points you must call member services before 30th September